Terms and conditions

The terms for using Elderly Care Help: accuracy of information, third-party links, and limits of liability.

A younger person's arms wrapped gently around an older loved one, their hands clasped together

These terms cover the use of Elderly Care Help. By using the site, you accept them. We have kept them plain.

Information, not advice

Everything on this site is general information to help you understand your options. It is not personal financial, legal or care advice, and it is not a substitute for professional advice about your own situation. Always confirm current figures and rules before you act on them, and take professional advice where money or health decisions are involved.

Accuracy

We work hard to keep the site accurate and up to date, and we cite our sources. Even so, rules, benefit rates and prices change, and errors can slip through. We don't guarantee that every detail is current or complete, and we are not liable for decisions made solely on the basis of this site.

Scope

Guidance is written for England unless we say otherwise, with notes where Scotland, Wales and Northern Ireland differ. Rules in the devolved nations can be quite different.

Third-party links

We link to trusted external sources such as the NHS, GOV.UK and Age UK. We are not responsible for the content of external sites, and a link is not an endorsement of everything on that site.

Limits of liability

To the extent permitted by law, Elderly Care Help is not liable for any loss arising from the use of, or reliance on, this website. Nothing in these terms limits liability where it would be unlawful to do so.

Contact

Questions about these terms? Please contact us. Last reviewed: July 2026.